17 November 2008

Hooray! Delta backs down on stupid seat trick

So Delta bowing to pressure from its premier members has dropped the pay for seat assignment that applied to all passengers including Medallion members.

Smart move J W Robertson. VP Loyalty Programs

Now if you want to do good things perhaps you will address my unhappiness over the early departure of your flights that I could not make because of your policy of LEAVING EARLY.

OK enough of my rant - but this does show that consumer pressure can work.

Is anyone else listening?

Cheers

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