So Delta bowing to pressure from its premier members has dropped the pay for seat assignment that applied to all passengers including Medallion members.
Smart move J W Robertson. VP Loyalty Programs
Now if you want to do good things perhaps you will address my unhappiness over the early departure of your flights that I could not make because of your policy of LEAVING EARLY.
OK enough of my rant - but this does show that consumer pressure can work.
Is anyone else listening?