25 September 2009

BA's New Seat Policy Puts You In Control Of WHAT?

So The Professor - who is silver is exempt from the new Seating charges (well a little bit).

I present to you the rules for Silver members. This is the REAL email I received... read it and I challenge you not to reach for the Gin by about half way through.

Sorry last time I forgot to acknowledge Professor Mike who brought this whole thing to my attention.

Drinkies Time..............

TEXT FOLLOWS


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Dear Professor Sabena,

From 07 October 2009 we will be introducing a change to our seating policy. This change will give more passengers the option to choose their seat before check-in for an additional fee.

As a Silver Executive Club member, you can still choose a seat available in your class of travel when booking without charge.

However, if you would like to select an exit row* seat in World Traveller and World Traveller Plus, these can now be selected for an additional charge of £50/$75*. To choose an exit row seat, you will simply need to call us any time between 10 and 4 days before your departure.

If you have an existing booking for an exit row seat, or arrange one before 07 October, there will be no additional fee. Please note, if you wish to choose an exit row seat on or after 07 October then you will need to pay the additional fee, regardless of the date your booking was made.

Of course, if you are flying in any other cabin you can choose any seat at the time of booking.

If you have any questions about our new policy, please visit ba.com/paidseating for more details.

We look forward to welcoming you on board again soon.
Warm regards,


James Hillier
Executive Club Manager

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*Exit row seats are subject to availability and to passengers meeting the requirements of the Civil Aviation Authority ( www.caa.co.uk). British Airways has the sole discretion to determine whether a passenger meets the requirements to sit in an exit row seat. Passengers with additional needs should contact us so that suitable seating arrangements can be made. Seats may need to be changed, even after boarding the aircraft for operational, safety or security reasons. Seating charges are per passenger, per sector. In some cases, paid seating may not be immediately available on 7th October, please ask your call centre for more information. Refunds will only be provided if we have to change your seat and cannot seat you in a suitable alternative. Please see ba.com/paidseating for more details.

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1 comment:

Professor Sabena said...

UPDATE: A UK agent has started a facebook page to complain about this.

Here is the link:

http://www.travelweekly.co.uk/Articles/2009/09/28/31994/agent-launches-facebook-protest-over-ba-seat-charges.html

Cheers