22 September 2010

Airport Delays? What Airport Delays?

So the great debate can finally be put to bed....

Yes the Tarmac rule was successful. Last month a total of 3 delays. Of course some people are cheating but still the performance during the busy August travel time was a marked improvement.So now airports will be wonderfully quiet places as people will be flying not waiting.

Further this topic of delays is also being beefed up with more regulation. And this leads me onto the other point... The issue of airline ancillary service fees.

This is likely to embolden the Anti-Fee brigade. But caution. The characterization that the Proposed NPRM is all about fee disclosure is out and out wrong.

Contrast the two statements:

This is from BTC:(Today's email blast from Radnor)

The U.S. Department of Transportation (DOT) is accepting industry comments until September 23 on a Notice of Proposed Rule Making (NPRM). DOT is asking for comments on whether airlines should be required to make ancillary fee information available in a timely manner to travel agencies and travel management companies.

This is from the Official DOT Proposed Rule Making

The areas specifically stated in the NPRM.....

mentioned as being under consideration were as follows:
(1) DOT review and approval of contingency plans for lengthy tarmac delays ;
(2) reporting of tarmac delay data;
(3) standards for customer service plans;
(4) notification to passengers of flight status changes;
(5) inflation adjustment for denied boarding compensation;
(6) alternative transportation for passengers on canceled flights;
(7) opt-out provisions where certain optional services are pre-selected for consumers at an additional cost (e.g., travel insurance, seat selection);
(8) contract of carriage venue designation provisions;
(9) baggage fees disclosure;
(10) full fare advertising; and
(11) responses to complaints about charter service.

So in fact the wording of the comment period almost excludes the generalized comment on fees. It only specifically allows the addressing of baggage fees (Article 9) disclosure.

For a full view of all the documentation and the right place to comment go here:



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