BTC - the Business Travel Coalition and Flyers Rights conducted their hearings on Monday (September 21st) in Washington DC. The backdrop has been the concern about a true passenger bill of rights and the somewhat dramatic stories concerned with passengers being imprisoned on aircraft.
Opinion Research Corp recently conducted a survey of more than 1000 US adults on the subject of what irks them most in air travel. This showed that the issue is not isolated and has become the joint leading cause of Air Travel frustration.
It would seem that Congress which now has 2 bills (Senate and The House) should enact this legislation. Several reports on yesterday's hearings can be found online but here is just one from CNN.
An excellent editorial by Perry Flint of Air Transport World - aptly describes the situation as the last straw.
The US Congress has no excuse NOT to pass Passenger Rights legislation.
So let's get on with it.
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