It started out life as OFS - Online Fulfillment Services. its first major customer was Expedia. On the first day of operation there were more managers than there were call center agents. Winning the Expedia (Microsoft) business for fulfillment was the launchpad.
It became TRX and had a pretty colourful life. Basically doing the messy part of the travel process for Expedia and the airlines.
It has now morphed into a much smaller organization. Not quite sure what its core mission is but it still is able to make a profit as its last quarter's results show. However how long it should remain public is a huge question. Parent BCD (who also owns the giant BCD Travel) needs to let the business continue in private hands rather than be distracted by the demands of the public scrutiny as a listed company.
As an Online pioneer - let them emerge without the baggage.
Best of luck to them
Cheers
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