16 June 2009

Ryanair - The First Airline Ever To Publicize An Outage

Well you have to hand it to the boys and girls in Dublin. Calling a spade a spade has never been a problem

So announcing that they will shut the site down on June 24th is a bold but actually pretty fair move.

It is one of the only times I can remember when an airline says it will shut down its site and sets the expectations for how it will handle itself in the process.

I find this very refreshing


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