Showing posts with label Early Bird. Show all posts
Showing posts with label Early Bird. Show all posts

02 September 2009

Southwest Gingerly Steps Towards Ancilllary Revenue Model

... and may be trips on the way.


Now here is a turnaround. Instead of being the innovator Southwest is taking a leaf out of the European LCCs and charging for an ancillary service - namely early boarding.

Southwest's new "Early Bird" check-in product sounds simple enough - but wait... hold on theer pard'ner - not so fast.

Check out the fine print of the program:

http://www.southwest.com/flight/early-bird-faq.html?int=HOMEWNEW01CHECKN090902

Holy Moli - this sounds pretty complicated:

Contrast this with Ryanair's total boarding policy which fits neatly into the following page. AND this includes their DBC policy AND it covers international passport requirements.

http://www.ryanair.com/site/EN/faqs.php?sect=chk&quest=boardingproc

I have to say that this only goes to show that the myth of Southwest as a non-legacy carrier is clearly just that - a myth.

Come on chaps - you can do better than this. WAY TOO COMPLICATED.

I thought Southwest is about Luv and KISS. This sure ain't it.