... and may be trips on the way.
Now here is a turnaround. Instead of being the innovator Southwest is taking a leaf out of the European LCCs and charging for an ancillary service - namely early boarding.
Southwest's new "Early Bird" check-in product sounds simple enough - but wait... hold on theer pard'ner - not so fast.
Check out the fine print of the program:
http://www.southwest.com/flight/early-bird-faq.html?int=HOMEWNEW01CHECKN090902
Holy Moli - this sounds pretty complicated:
Contrast this with Ryanair's total boarding policy which fits neatly into the following page. AND this includes their DBC policy AND it covers international passport requirements.
http://www.ryanair.com/site/EN/faqs.php?sect=chk&quest=boardingproc
I have to say that this only goes to show that the myth of Southwest as a non-legacy carrier is clearly just that - a myth.
Come on chaps - you can do better than this. WAY TOO COMPLICATED.
I thought Southwest is about Luv and KISS. This sure ain't it.
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