Is A Pax Bill Of Rights Needed?

There are arguments both for and against obviously.

In the European Community and other markets there is a clear set of responsibilities on the airlines.

Just in case anyone is interested - I actually do have an axe to grind on this subject.

But it seems that my lot - which I am happy to share at a future time had nothing on the plight of DL510 on April 10th. In that case the elements conspired against the airline and the passengers were innocent victims. Clearly DL could have done a better job than they did. For a complete chapter and verse on the subject check out today (Tuesday's) Wall Street Journal on the subject.

http://online.wsj.com/article/SB124087571331061425.html?mod=djemseat

In my case - DL had no excuse. The just screwed up. Plain and Simple and of course now they refuse to admit it.

In Europe - as I have reported before there is even a guy who checks the validity of the airlines story about so called "Weather" delays.

Bottom line.

You don't have to take it... and there are already several courses of redress you can take.

And to Delta - I am still waiting for an apology from you. But then again I am still flying you so go figure... may be I am brain damaged by too much flying.

Cheers

Amex Tries To Scare Me and You

So I get this email and it gets me a little worried. Amex is trying hard to get us all worried. Then I started to look at the headline and I wanted to question the premise.

The disclaimer is deep in the below content:

Terms and Conditions
*Source: The Wall Street Journal, "Tallying This Summer's Travel Woes, 2008"

Hmmm - I checked with the WSJ and found that the article it referred to was from, the year prior 2007.

PLUS it referred to the peak travel times that year which were the heaviest on record ever.

Here is the link (from Google - I could not use the WSJ internal tool but since I roughly remembered the article it was easy to find).

Tsk Tsk Amex - trying to scare us - isnt this a naughty thing that gets people slapped with lawsuits and fines and things?

Cheers