Showing posts with label iPhone. Show all posts
Showing posts with label iPhone. Show all posts

14 July 2012

Why Technology Writers are ALL Wrong About the Blackberry.

The Professor's 8 Point Product Enhancement Programme

I have been a Crackberry Addict for a very long time. I have written before that there are some fundamental issues that make the iPhone at best a toy and at worst a boat anchor. PLEASE Blackberry do not make the same mistake that Symbian made. Trying to do too much. In the end that was what killed Symbian. The venerable Psion Organizer was arguably the progenitor of the mobile hand held device. I only used the Psion 3 but it was a NEAT device and worked very well. The Blackberry replaced it because of its communication capability.

Don’t get me wrong I love the flashy platform  and apps (with all its quirks) that are on the iPhone. I have access to two of these devices but cannot break the chain with regard using my Blackberry as a professional device. So this is neither an "Homage" to the crack berry nor is it a funeral pyre homily .  Yes Blackberry has stumbled badly with an arrogance befitting a certain WW1 Austrian Corporal. This happens in organizations. It has definitely happened to Nokia and looks like it is also happening to Microsoft.

So lets start with the functionality. The value of a Blackberry is and always will be that of a communications device. It does email and text based communication better than any other device. It is an all round machine for communication. It took them a while to get the camera right but it works faster and more accurately than any other device out there. Making it great for the normal EMAIL and Social Media interactions. It also has the right business model for consumers. IE those of us who have to pay for our comms welcome the way in which the Blackberry model works for email NO MATTER WHERE YOU ARE. The choice is yours.

It prevents some of the more stupid mistakes that iPhones and Android devices have.
I have an Android phone and I am far from happy with it. I have tried many different Android machines (I am on my 3rd generation of the device). I find it confusing at best and darn right annoying. Google seems to be quite happy to let us figure things out for ourselves. Lord knows how regular folk deal with the crappy UX. On the other extreme is iPhone. Yes its St Steve's way or no way. Even if it is inconsistent and darn right annoying… the faithful eat it up. I keep looking at the iPhone and wondering where the cool aid outlet is.

So lets try and see what Blackberry could do to redeem themselves.

Here are a few quick and EASY FIXES.
  1. Dump QNX. You are not ready for it. Its too hard to get it to work in the small device.
  2. Make the GPS free. Heck you are not paying for it anyway
  3. Keep the keyboard. The soft and hard variety. The Torch 2 is probably the best communication tool that ever existed. Just keep making it better
  4. Fix that AWFUL browser. Adopt something like Opera but please do a better job than what you have now
  5. Create a new function that lets you soft migrate from public data nets to local data nets. This would be a world beater and bring loads of people running to your door. (The telcos would be none too happy but what the heck they are no friends to you either)
  6. Enable a multi-sim capability. Again a world beater that is really required for many especially in APAC where swapping SIM cards is a way of life.
  7. Absorb in to the basic OS – FB, Twitter and other such services available in each country. AND allow messaging to go out to multiple Social Nets at the same time. If you can't just join them smother them!!!
  8. Demolish the App store and make it free. Developers can pay for a "verified by RIM" service.
Yup that's it. A world dominating product.

Please pay attention.

Thanks

05 October 2011

iPad Browsers Killing Others Online

So while Android is doing a great job in working through the pack and like other Google powered monsters - its like PacMan it destroys everything in its path.

Not so in Browser shares on mobile devices. As you can see from the latest Browser share trends, the iPad is clearly a better device for browsers. We know its a better device for Apps based on App numbers and usage.

Sadly Opera Mini the little browser that could is being replaced in people's hearts and is headed south after blazing a trail of browsers on small aperture devices. So much for being first! And having used it vs the Safari browser I much prefer the simplicity of the Opera Browser.

So iOS5 is coming. Let's see what happens next.

And you all thought it would be a new iPhone (me included) although I did speculate that it would be kind of a ho hum release. Seems I was right

Cheers


07 December 2010

R.I.P. RIM?


Oh say it ain't so!!!

None other than Infoworld long a supporter of and indeed for many the voice of the Crackberry Generation has served up a rather disquieting analysis of the state of Play - iPhone vs Crackberry vs Android.

I love my Blackberry. I have a Bold 9700. One of my team just acquired a 9780 from T Mobile and it has evolved a little bit more. I have played with the 9800 Torch and its very good but its not an iPhone killer. It still does what Crackberries do best. Better email, better security and its a reasonable Phone. Unlike its competitors which are useless in at least 2 out of those three.

For me - there is still a significant set of issues with Android devices. They are like an early version of Windows and Linux - unpolished would be a kind word for it. The HTC devices are getting pretty darn good though. Look for the next generation to be acceptable. iPhone is like all things Apple, beautiful, arrogant and expensive. For me its just way too expensive. Not the device but the business model that i have to pay for. Oh yes and the phone is useless.

The faithful are awaiting the Playbook - aka Crackberry Tablet - but by then the choice will be either the next version of the iPad or the Crackberry non-3G device a rough and ready companion only or Wifi product. However IF they can arrange for BBM to tunnel through so that there would be no roaming charges for Playbook usage - then it would have a winner. But that is my dream and has a zero chance of being adopted.

Come on RIM - don't abandon us yet. Don't be the Nokia or Palm you are heading to be.

03 August 2010

Kicking The Crackberry Habit?


Those who know the Professor personally know how much I love my Blackberry.

I was an early adopter and am very dependent on it. It works and its marvelous in its simplicity. It is also VERY secure as the UAE has determined it doesn't like.

These days I love the email and I love the camera and of course BBM is great with my team. But JUST a little lately I have started to wonder if I am being a little out of touch by not having an iPhone or an Android machine. Actually a bunch of Crackberry users feel the same way. And its not just a few. Check out this article.

I tried a Nexus One. It was HORRID. Just awful. Sorry Google you suck. HTC's machine(s) is/are very elegant and work(s) much better but I have to say I have problems with the way the touch screen works. There is too little precision in using it for the prime reason which is email. Cool stuff is just not that interesting.

A few friends are members of the dark side - the iPhone black turtle neck groups - you know who you are.

So here are my issues before I change.

I want to avoid spending large sums of money when roaming...
I want decent functionality
I want simple and easy email and the ability to read and write
I want those nice functional applets
I want the sexy dual gesture touch screen
I want a working phone one that I can use to understand the person on the other end.
I want security of encrypted data
I want a decent web browser
I want a non-payable GPS
I want to be able to type accurately
I want a messaging system that is secure and status enabled.
I want to not have iPhone envy
I want not to have to fumble with the UX

So in looking at all the options I think I am fine with Blackberry 6 and the new device 9800 Torch.

Let me see if that works. But I am open to options. Also I am looking to replace my trusty SonyEricsson C902 which I loved as a simple fone. I am looking at the Xperia Mini.

Cheers

11 June 2010

More iProblems For Steve - This Time The FTC


Be careful who you pick your fights with Steve... now it seems that the Feds have iPhone well and truly in their sights. According to the Wall Street Journal, The FTC - US Federal Trade Commission are investigating Apple's Advertising system for the iPhone.

And the Feds are not being slow about jumping into the fray. Within literally hours of the AT&T security breach involving iPads becoming public - the FBI jumps in and announces a criminal probe. I guess exposing the White House Chief of Staff's email address was not a particularly good thing to happen

But wait - there's more.

Apple's attempts at opening up a whole new avenue of cash cow milking machinery - iAd- (aka Apple forcing advertising into the iPhone infrastructure) only a few days old and Google coming out swinging on that front (because they can't stand competition) the FTC steps in.

What seems to be so weird about this is that it took a long time - literally years - before the Feds stepped into the whole bundling thing at Microsoft for bundling the OS with the web browser - is that this is about hard cash. Whereas the Microsoft Windows/IE battle was about harming potential competition (as in whose free product was disadvantaged) , this is about how fat the spigot should be. And boy do they move faster now.

These are definitely not your father's Feds. The government cash sniffer nose has become a little more sensitive.

Now who/what else could they investigate. Here are some examples:

Apple vs Adobe over Flash
Google vs Just about Everything

I could make some comments about certain companies in the travel distribution food chain but I am keeping this more focused on Apple at the moment.

Apple's normally vaunted reputation for "it just works" also seems to be coming in for some scrutiny.

Steve Job's WiFi troubles in announcing the iPhone are just one of a host of issues that apple's smaller (but wildly more profitable) services are having. The iPad has significant issues on WiFi - just troll the web for some of this. For example this one.

Those of you who were early iPhone adopters will recall that when it first came out - the device seemed to have a teensy weenie problem with making - phone calls!

So now the world's second most valuable tech company (after Google) is going to understand what it means to have a degree of scrutiny.

I bet Obama is laughing all the way home. His special Blackberry doesn't have to be called the Devil's Instrument...

Cheers

10 June 2010

The Real Dark Side?

At some point in our lives we are faced with moral dilemmas not the collective we but the real we - you and me.

Should you take advantage of someone or some situation that you didn't create but will continue to support a bad thing happening.

Boycotts of products from different repressive regimes are often the case.
Should we buy food that is a luxury coming from far places that contributes to global warming? Kiwis for example. Should we trade in blood diamonds? Should we support brands that employ sweatshop labour? The Fair Trade movement is founded on the principal that we can buy our coffee (and other products) from companies that are performing properly and responsibly.

We face the dilemma in travel of what comprises "Fair Trade". Because Travel is a very personal experience - we are exposed to the dilemma at least twice - who you buy from and where you go - Should we visit China or Myanmar?

For the past few months I have been following the issue of the suicides among China's industrial complex workers. There are some gut wrenching stories of workers throwing themselves out the window.

A good story appeared in Infoworld this week.

However scratching below the surface one has to examine why the suicide rate is rising among the workers (largely male) who are producing our gadgets. Its easy to point the finger at a corporation that is so large. But also consider the plight of the individuals. With a one child policy and China's cultural heritage favoring males over females - the chances of a young healthy average worker male to find his mate and live happily ever after is significantly less in China than just about anywhere else.

And let's not just think that its the worker bees in factories who are similarly either disadvantaged or where the corporation takes advantage of their workers in this manner. I cite the case of Expedia who owns eLong. This week they upp'd their ownership stake to 16.9%. That makes Expedia powerful enough to influence how the workers are treated. In eLong the delivery and financial fulfillment vehicle is often a bicycle and a human who gets minimum wages and sleeps in a huge dormitory complex. I am not picking on Expedia for being particularly bad. They are doing what is conventional in China.

So do we have a moral dilemma in travel? Should we support our fixes of iPhones and Expedia based travel?

I know that for sure I have to do this willingly. And from now on I will knowingly make those sort of decisions. Ignorance is no excuse for resolving the truly personal dilemma.

Cheers

09 June 2010

The Devil Strikes Again - Apple iProblems


Oh not a great day decidedly mixed for those of you who sniff the Apple glue, and a salutatory warning for those of you who don't.

First off - I have to tell my loyal readers that I purchased a Macbook today. It is for a family member. I felt like I had sold my sold to the devil..... and probably did. As a result I ended up with a 32GB iPod Touch. It came free with the Mac. As did the printer... they must really want to off load these things.

On the positive side - the iPhone OS will go out starting probably 21st of June and this includes the OS4 for the iPad. I suspect that even before that there will be hacks on bit torrent out there. But wait till its official. Trust me on this one - not a good idea to mess with this stuff.

On the iPhone upgrade - AT&T have loosely said they will expand the pool of people who are eligible for the upgrade. I foresee that Apple will bring its policy of full price upgrades rather than discounting upgrades to the iPhut market.

A further piece of good news yesterday is that those of you who signed up for unlimited data plans at AT&T will be grandfathered. The only downside is that ... you wont benefit from the cost reduction that everyone has. So you will have to navigate the byzantine rules for figuring it out. Ditto similar bizarre and complex rules for figuring out if you are eligible to upgrade.

Now the bad news...

Brace yourselves...

AT&T acknowledged Wednesday that a security hole had exposed iPad users' email addresses, a breach that highlights how corporations still have problems protecting private information.

Gawker Media, which reported the breach earlier Wednesday, said 114,000 email addresses were revealed.

AT&T said it had fixed the security problem by Tuesday. The company also said it would inform all the customers whose email addresses and iPad IDs may have been obtained. By my calculation that's about 5% of all the iPads sold out there. Hmmm that could be significant because it is probably a large number (read just about all of the 3G ones out there) who bought the 3G version.

Not a pretty sight!

Now for the worse news... Apple has decided to declare all out war on just about everyone. Not content to try and crush Adobe, and waving at Microsoft in its rear view mirror - now Apple wants to take on Google. At stake is the mobile ad market. Apple wants to add yet another revenue stream (on top of the 3 already it makes from its iPhones) advertising built into the OS. Well folks that's Google's purvey. They don't like competition for grand theft auto. Google is pushing back - hard.

So take that sniff now... might as well get used to it. You are officially addicted. The Apple a Day now becomes the Apple (kaching) multiple times a day. And you are not hallucinating... you will not be able to give it up either. With acknowledgment to the great Lloyd Bridges.

Cheers

06 September 2009

True Road Warriors Communications Tools

I am a road warrior - by choice and by happenstance. So over time I have developed a number of strategies to reduce the cost of travel. But now there is a formal advice from the Customs and Border Patrol division of the US Department of Homeland Security

So one of the items from my prior blog entry on the US Homeland Security"> advice

IE leave your laptops at home...

I actually thought about how easy will it be for someone to follow the advice. So this piece is targeted at US residents with US credit cards and US addresses. It could be modified for other countries. The idea was to see if I could save money and comply with the US rules at the same time.

I set about trying to see if there is a way to do it and to my mind find the lowest practical cost way to undertake this. The challenge for me was to build a solution that ANYONE could use so this is a sort of quick self help primer for people who travel a lot. Even if you travel a little this will be useful. Indeed for some of my friends who have adopted this - the ROI has been in a matter of days after using their usual US cell/mobile phone to call home from Europe!!!

What are the components?

Skype, (Gizmo also works)
A webmail account such as Gmail for forwarding all your mails to.
A GoogleVoice account - useful but not required if you have Skype
A cheap Blackberry mail account for global mail access
An unlocked phone - GSM preferably that supports up to 3G.
An inquisitive nature plus a fair amount of patience

I will divide this up onto voice and data. I will also assume that you are reasonably smart and can do the things I recommend. If not then there is a world of self help in the individual components. The working combination is what this blog entry is all about. Then finally I will give you the setup that I created to meet with the US Homeland Security guidelines. So this is really an omnibus primer on what to do.

For Mobile Phone access

Firstly the device – one easy way is to get yourself an unlocked phone - then buy a local SIM card. Almost everywhere you go – you can get one. Make sure you can get a Pay as You Go card. Some countries demand a local address – for that you will have to find a “friend” who can get you a local address. An alternative is to use a multi country card like Lebara. . These are cheap and can be had at almost any location. Having a local phone makes it easier for your local friends and business contacts to reach you. Simply grab the number and remember to put it on your business card (hand write it) as you give them out locally). MAKE sure they understand its temporary. In many countries mobile numbers have become quite disposable.

Another suggestion is to try and find a good Multi Sim card mobile phone. Of course this is the Cell/Mobile phone networks worst nightmare. So you will find it difficult to get one. One of the best is the Samsung D880 it can handle 2 lines concurrently it would appear although I have not used one myself. HOWEVER if you go for a newer one the actual dual sim doesn’t work as well. You have to log in and out. But the older model misses the newer US 850 band. To have a perfect dual sim card – you really need a dual radio device and so far I haven’t seen a good one of these. SOMEONE please prove me wrong.

If you do have a current US cell phone company – make sure that you sign up for the International roaming option. It can be turned on or off according to your contract and usually without extending or affecting your master contract. These usually cost about $5 a month and pay for themselves pretty quickly. WARNING, watch out for the terms of the agreement. Phone companies are pretty sneaky. They advertise a good rate but you find it’s like airline deals there is a SET UP FEE for each call. That is the killer….

Now the set up. Use GoogleVoice (the old Grand Central) to get your phones forwarded to a common number. Then the call needs to be routed over a backbone that is IP based (at no international rate to you). Technically what you are doing here is illegal as you have set yourself up as a telecoms operator. So strangely enough the big Telco boys don’t like competition. At worst you can do a call and callback service. At best you can actually use this to route the calls to your phone. Corporate users have this capability if they have local offices in the country you are visiting. GoogleVoice is good because it delivers you your voice messages via email so you can listen to a wave file on your portable device such as a blackberry or iPhone.

Getting a low cost local provider in the cents per minute range is really tough when travelling. So there are a wide variety of calling card options but I have always found this to be pretty darn inconvenient. As I am a blackberry fanatic – aka a Crackberry addict – I found one service that works well. Truphone. It works for Symbian, Ericsson and iPhones as well. So for pay as you go it’s about 5 cents for most major locations. Plus it integrates well with your own normal Blackberry, iPhone etc etc. This is the one I use most often because its easiest to use and the cost per minute is reasonable. Contrast this with my AT&T cellphone bill for use in Malaysia at over $2 per minute even on the cheap international plan.

A big note is needed here on the use of roaming voice. The new EU directive has lowered the cost of roaming voice in each country. This is a very positive sign and soon we should have pan European contracts available. However the rest of the world has one major difference. They don’t charge for home market inbound calls. So IF you can get a local inbound number to work and that is your home market – then there is no cost to you nor does it come off your minutes.

OK so we sorted voice out.

Email and Data

How about email? Well firstly the easiest and best options. The cheapest way to get your data worldwide is to sign up for a worldwide account for Blackberry in the USA. Sorry everyone else but this is ONLY possible in the USA.

The best 2 options are T-Mobile’s email plan for Blackberry. It used to be $30 but they recently bumped it to $40. Corporate accounts should still be able to get this for the lower rate even if you have to pay this yourself – it is a godsend. THEN add the international option. This can be added and subtracted. However the contract is a 2 year one. You can get a lower contract if you are prepared to provide your own phone. To do this go to eBay and look at the phone options. There is of course risk in this… The other option is AT&T. this is about $10-20 more expensive. Verizon’s phones are still not suitable so the Crackberry doesn’t work on their network and Sprint’s roaming partners are pretty awful. So you really are constrained to these 2 providers.

And Data? Don’t even think about it on your device. Data roaming can be as expensive as $1 per MEGABYTE (Australia). Just think about that when you are roaming. However now that 3G is pretty pervasive you can actually think about this. There are 2 major options. Buy a 3G dongle or the more normal find a Wife hotspot.

There has been almost universal rejection of the laptop 3G option and even 3G tethering via the phone. Sad really because it’s a pretty good idea. Instead you have the 3G dongle – but watch out for this. MAKE SURE you take your laptop with you to the store and have them install it. I have found that certain antivirus applications like Norton so mess with the installation that they don’t work at all. Very frustrating this summer in UK (O2), Germany (Blau) and France (SFR) where I tried to make this work. The letters in brackets are the local providers I tried. However there are some silver lining things. Usually with a larger network you get access to their Wife or Wimax network. In the UK the O2 account gives you FREE access to the Cloud network. So for 30 pounds I bought the dongle – which works on my son’s PC but not on mine. However I get free unlimited access to the Cloud network. So 3 days of usage and the ROI is done. I have used it for weeks… PLUS I found out that the Cloud works in other countries. So my local hotel in Berlin uses it and its no additional charge. Another option is to find places that have free or low cost Wife. In France almost all the Tourist offices now provide 1 euro a day hotspot charges. I used this in France as it was very effective with no limits. However to say that we got funny looks when we showed up after midnight in a foreign car with 4 people lit eerily by laptop light was weird!!!

So how did I do the full set up?

In order to meet with the conditions laid out on the CBP website – I bought a netbook for $299. These are pretty handy. I like the ACER. I bought a second hand unlocked Blackberry for $50. I configured a new GMAIL account for all my usual accounts and had the mail forward to that single account with its own password. Then THAT account was linked to my blackberry. My GoogleVoice account was modified to only ring the cell phone and I set a special ring tone so that I knew to send the message to voice mail – thereby leaving a message that told the caller I would call them back. I bought the local sims for my mobile and connected the mobile to Truphone. I also made sure that Truphone was loaded on my Blackberry (always have a back up!!!) . I modified my address line on my email accounts so that people know from when to when to call me on my local numbers.

What happened… I got my emails on the new (ex-eBay) Blackberry as normal and I didn’t have to do anything. My local phone works just fine – it takes about 10 seconds longer to set up a call as the Truphone application sets up the call. In most cases I can use the Truphone on my regular Blackberry but that comes off my minutes and I have to pay the local charging rate – so I tend not to use it. Voila!

Now the downsides…

Firstly its 2 extra devices you have to carry. The second Blackberry and the local phone. OK not too bad but a pain in the butt. You also need to have the peripherals (chargers etc.). I have a little black ex-EK first class bag which houses all my cables. Since I already use Sony and Blackberry phones this is not really an issue. I also use the USB charging devices. UNFORTUNATELY and here is a heads up – they are changing the standard for USBs to small devices. The new USB-micro socket will be universal on all cameras and cell phones in the coming years. Blackberry’s new 8520 has it as does many cameras. UGH another cable I have to provide.
You have to have discipline. Make sure NOT to answer that phone when it rings (turn it off!! Or send ignore). AND of course the set up is complicated. After 12 years of using a Crackberry I am used to this. So for me this was not a difficult model to work with. The incremental time is using it was negligible, it also cost me was very little – although the set up time was long – and then undoing it was also tough.

All in all – I can tell you that it IS possible to comply with the US Homeland Security advice on the subject. However the weirdoes in Washington clearly have no idea how business works. I wonder if Obama’s Crackberry can be modified to work like this…. I hope you find this useful.

Cheers