I have written before that BA's new seating policy was way too complicated. So one of the Professors sent me the ACTUAL BA Travel Agent Guide for the new seating policy.
ITS TWENTY ONE PAGES LONG!!!!
What are they thinking? I like BA's services in general but they do tend to give me a lot of fodder for this blog because they tend to do some rather silly things.
This is another example of why things need to be simpler. If this is the official guide for the agent - imagine how complicated and confusing it could be for a consumer.
I am absolutely amazed at this. if you would like a copy - email me and I will send it privately to you.
This is a public service of the Professor Sabena Blog.