23 September 2009

WSJ on Passenger Delays

Scott McCartney is the latest one to weigh in on the airlines and the stuck for 7 hours problem. His latest Middle Seat piece is a good focus on the problem. It shows that not everyone is waiting for the Feds to make up their mind and action it. The US Airline industry and its regulatory bodies should be ASHAMED of themselves in NOT addressing this problem

However I think SCott didn't go far enough. We all know what we need is decisive action. Everyone seems to be tip toeing around the problem. Even Bob Crandall the old curmudgeon himself proposed a stepped approach. Starting with only mandating a response after you have been trapped on a plane for 4 hours.

PEOPLE GET WITH THE PROGRAM HERE.

This is not hard. The European Commission mandated a set of rules. These are simple and easy to follow. They have survived a court battle and are now well ingrained and understood by the carriers involved.

Simply click on the link above to read the legislation. It (for once) is simple and straightforward. It FIXED the bad behavior. So why wont the US do the same?

That my friends is a good question. Perhaps you would like to address that to Rep Jim Oberstar he can be reached here.

he is the chap you have to ask - and while you are at it - ask him about why he has sat on his hands on this subject for such a LONG time.

Cheers

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